CRINEO CUSTOMER BENEFITS

More value in every connection.

Introduce customers to CRINEO and earn referral rewards. Receive support with specified banking charges on qualifying CRINEO-managed orders.

1%

Referral Rewards

Earn 1% of the eligible product value purchased by customers you directly introduce to CRINEO during the approved 12-month qualifying period.

  • Commission is calculated on eligible product value, excluding shipping, service fees, bank charges, taxes, duties and other additional charges.
  • CRINEO verifies the direct introduction and qualifying purchases before confirming commission.
  • Contact us to confirm your recorded introduction, qualifying dates and payment arrangements.

Example: US$3,000 in eligible product purchases earns US$30 in referral commission.

Read referral terms
US$2,000+

Bank Charge Support

Website eligibility requirement: To qualify for CRINEO’s coverage of SWIFT and withdrawal charges, customers must submit their sourcing or procurement request through the official CRINEO website and complete the resulting transaction through CRINEO’s website-managed ordering process.

Customers may receive assistance by phone, WhatsApp or email, provided their request and resulting order are formally recorded and processed through the website.

CRINEO covers SWIFT and withdrawal charges for CRINEO-managed orders with a product value of US$2,000 or more, excluding additional charges.

  • The bank handling the transaction determines the applicable charges.
  • The US$2,000 threshold is based on product value alone.
  • Covered charges are identified in your quotation or payment instructions.

Service fees, shipping, taxes, duties and other additional charges remain payable as stated in your transaction documents.

Read bank charge support terms

Confirm your eligibility

Our team can verify your referral details and explain how the benefits apply to your next order.

Full benefit terms · International payment guidance